The Right Book for Your Industry
Select the book tailored to your industry for practical insights and real-world solutions. To tailor the HR
Solutions to your business book a clarity call to get support for your organisation's specific needs.
INTRODUCING
Less Headaches, Happier Team, More Success!
For NDIS Leaders Frustrated with the Time, Energy
and Resources Needed to Motivate Their People
Are you an NDIS leader feeling burnt out by the constant demands of motivating and managing your team? You’re not alone—and this book is for you. Specifically written for NDIS professionals stepping into leadership roles, this book dives into the real-world challenges faced by managers who were once frontline experts—but now find themselves responsible for people, culture, and performance.
Whether you're building a team, struggling to keep your team engaged, or simply want fewer headaches and better outcomes, this book identifies the 10 key leadership challenges that hold many NDIS organisations back—and how to overcome them with clarity, confidence and purpose.
You'll learn:
Why being great at your job doesn’t always prepare you for leadership
The crucial differences between managing and leading
How to foster a motivated, happy team aligned with your values
Practical, people-focused strategies to grow your organisation
If you're ready to stop putting out fires and start building a high-performing, empowered team—this book will be your guide. Your team deserves great leadership. You deserve less stress. This book will help you achieve both.
For Business Owners Frustrated with the Time, Energy and Resources Needed to Motivate Their Employees
If you're a business owner feeling overwhelmed by the effort it takes to keep your team engaged, you're not alone—this book was written for you. Most business owners begin with a trade, profession or skill they can confidently offer the market. But as the business grows, so does the need for staff—and that’s where things can get tricky.
Managing and motivating people requires a whole new skill set that’s rarely taught, yet critically important to the success of your business. This book unpacks the 10 most common challenges business owners face when stepping into leadership roles, offering practical insights and simple strategies to build a thriving, people-first workplace.
Inside, you’ll discover:
Why technical excellence doesn’t automatically make you a great leader
The vital (and often misunderstood) difference between leading and managing
How to build a positive team culture that aligns with your vision
Tools to boost staff motivation, reduce turnover and make leadership less stressful
If you’re ready to stop constantly putting out fires, and start building a motivated, high-performing team that helps your business thrive—this book is your starting point. Lead with confidence. Grow with purpose. Enjoy fewer headaches and greater success.
For Franchise Owners Frustrated with the Time, Energy and Resources Needed to Motivate Their Employees
Are you a franchise owner stretched thin trying to motivate and manage your team while growing your business? If so, you're not alone—and this book was written to help. Many franchise owners start their journey as skilled professionals or tradespeople, focused on delivering great service or products. But as the business grows and the team expands, they’re often thrust into leadership roles without the tools or training to manage people effectively.
This book tackles the 10 critical challenges that franchise owners face when trying to lead and inspire their teams—offering real-world solutions that are practical, people-focused and aligned with the unique demands of running a
franchise.
You’ll learn:
Why technical skills don’t automatically translate into leadership success
The key differences between managing and leading—and why both matter
How to create a strong, values-driven team culture across your business
Proven ways to motivate staff, reduce turnover and free up your time
If you're tired of dealing with constant staff issues, low morale or poor performance, and want a proven framework to lead with confidence—this is the guide you’ve been looking for. Lead smarter. Grow stronger. Build a team that drives your franchise forward—with fewer headaches and better results.
For Pharmacy Owners Frustrated with the Time, Energy and Resources Needed to Motivate Their Employees
Running a pharmacy is about more than just clinical excellence—it’s about leading a team that reflects your values, delivers consistent service, and supports the continued success of your business. If you’re a pharmacy owner or manager struggling to keep your staff motivated, this book is for you. Many pharmacy owners step into leadership from a strong clinical background, but quickly discover that managing people requires an entirely different set of skills.
What starts as a passion for health care and customer service can become a daily challenge of staff management, culture building, and performance issues. This book highlights the 10 most common challenges pharmacy owners face when leading a team—and provides clear, practical strategies to overcome them and build a thriving pharmacy environment.
Inside, you’ll discover:
Why pharmacy expertise doesn’t always translate into leadership effectiveness
The real difference between leading and managing—and why it matters
How to build a positive, values-driven team culture within your pharmacy
Actionable strategies to reduce stress, increase motivation, and improve team dynamics
Whether you own one pharmacy or manage a group, this book will help you lead with greater clarity, confidence and ease—so you can focus on what you do best while empowering your people to thrive. Stronger leadership. Better results. A team you can rely on—without the daily headaches.
MEET THE Director
About the Author – Carmel Brown
Carmel Brown is an award-winning entrepreneur, speaker, and the dynamic Director of The Proven Group, one of Australia’s leading HR and people-focused consultancies. With over two decades of experience across human resources, recruitment, leadership development, compliance, and workforce planning, Carmel has built a reputation for helping organisations turn people challenges into people-powered success stories.
Carmel’s passion—and superpower—is people. Whether working with NDIS providers, small business owners, franchise operators or pharmacy managers, she is dedicated to helping leaders build positive, high-performing cultures that reduce stress, improve team motivation, and drive long-term results. Having supported hundreds of business leaders through the complexities of managing and leading staff, Carmel brings deep insight and practical tools to those who’ve stepped into leadership roles without formal training in people management.
Her core philosophy, “Where Everybody Wins,” guides her mission to empower leaders to create workplaces where both the business and its people can thrive.Through her company, The Proven Group, Carmel continues to support organisations across Australia with personalised, results-driven solutions in HR, recruitment, leadership, and culture-building. She’s a sought-after voice in the industry and a trusted guide for leaders ready to inspire, motivate, and lead with confidence.
